Clearing Cache from Chrome Browser

Cleaning Chrome Cache (Browsing Data)

Why Clear Cache?
Clearing the Cache  from a Chrome (or any web browser) is an important first-step for almost any troubleshooting for internet browsing. The 'cache' is a tool used by your internet browser to speed up the page loading process by saving information locally vs going out each time over the internet to download the same information or image each time. However, sometimes it can cause a problem when websites are dynamically updated and developed as files saved in the cache may conflict with what's actually coded into the website. Clearing Cache  is a way we can be sure that any issues you may come across are actually something wrong with the website vs a cache issue.

The easiest way to clear your browsing data is by
following these steps - and this will work for other browsers other than Chrome as well:
* Alternatively you can use shortcut keys by pressing Ctrl-Shift- *Delete (*Backspace on chromebooks) and skip to Step 4.

  1. Click on your Chrome menu (three vertical dots in the top right hand corner)
  2. Click on More tools  
  3. Click Clear browsing data...

4. Clear browsing data menu will pop up.

  1. The Basic options will all be selected for you; these will be enough to fix the issue.
    Note: Browsing History will be grayed out on a Chromebook (as shown in the screen shot)

  1. IMPORTANT! Check to make sure the time range is set to All time and if it is not, click the dropdown arrow to select it.

  1. Click blue button to Clear data

  1. Sign Out and back in to your Chromebook / Chrome Browser.